Oracle Fusion Applications (OFA)

OFA (ERP, HCM. SCM, CRM & Other Apps): Generative AI to automate repetitive processes, provide predictive data to aid decision-making and personalize user experiences. NexCen AI agents can help improve productivity by working alongside your employees to help accomplish complex tasks and automate workflows seamlessly. AI models can be used as under:

• ERP (Enterprise Resource Planning) for managing finances, procurement, project management, and other critical company activities.
• Oracle Fusion Cloud HCM (Human Capital Management) for managing the complete employee life cycle, from hire to retire.
• Oracle Fusion Cloud SCM (Supply Chain Management) for optimizing supply chain operations, including planning, procurement, and logistics.
• Oracle Fusion Cloud EPM (Enterprise Performance Management) includes comprehensive financial planning, analysis, and reporting tools.
• Oracle Fusion Cloud CX (Customer Experience) for improving customer engagement and experience across many touchpoints.

Manage Oracle Fusion Applications with NexCen’s AI Consulting solution fitments and upgrade assessment services

Here are the new generative AI features Oracle has introduced in their Fusion application suite.

Oracle Fusion Cloud ERP (Enterprise Resource Planning)

• Insight narratives: AI-generated narratives aid in identifying abnormalities, variations, and biases, offering a deeper context for better decision-making.
• Predictive forecast explanations: AI-powered commentary helps financial professionals understand and trust predictive models, resulting in better adoption of these methods.
• Project plan and proposal generation: AI develops individualized project plans based on previous data and best practices, improving operational efficiency and reducing preparation time.

Oracle Fusion Cloud Supply Chain and Manufacturing (SCM)

• Item description generation: AI generates standardized product descriptions, which improves product listing quality and customer engagement.
• Supplier recommendation: AI discovers appropriate suppliers, increasing sourcing efficiency and lowering prices.
• Predictive insights: AI anticipates lead times, discovers product irregularities, and improves inventory management, helping to assure timely delivery and minimize risks.

Oracle Fusion Cloud HR Management (HCM)

• Job match explanations: AI assists candidates in understanding their job appropriateness, improving the recruitment process.
• Manager survey generation: AI helps managers create surveys, allowing them to receive fast employee responses.
• Performance reviews: AI summarizes performance reviews, allowing managers to quickly understand essential points and trends.

Oracle Fusion Cloud Customer Experience (CX)

• Service webchat summaries: Oracle AI for Customer Experience (CX) provides compact summaries of client conversations to help call center agents track and resolve issues.
• Sales content authoring: AI helps create customer success stories and sales paperwork, increasing sales efficiency.
• Marketing recommendations: AI offers subject-line recommendations, email content suggestions, and design improvements to optimize marketing efforts.

Oracle Fusion Cloud: Enterprise Performance Management (EPM)

• Narrative reporting: AI creates narratives for financial reports, making incorporating new insights and changes into planning papers easier.
• Project planning: Gen AI creates dynamic plans that optimize resources to meet financial goals and customer needs. It adjusts resources and costs to improve margins and reduce risk, drafts detailed project outlines, and tailors solutions based on external data.

Oracle Fusion Cloud Data Intelligence

• Predictive analytics: AI algorithms forecast customer behavior, financial patterns, and supply chain dynamics, allowing organizations to make more informed decisions.
• AI-driven insights: AI examines many data sources to deliver actionable insights, such as detecting payment irregularities or forecasting staffing needs.

AI integration in Oracle Fusion applications dramatically improves the capabilities of many business operations, including ERP, SCM, HCM, and CX. AI assists enterprises in optimizing operations and making better-informed decisions by automating routine tasks, giving predictive insights, and delivering tailored user experiences.

As per McKinsey report 44% of companies report that AI helps reduce costs, also shows a nearly 25% year-over-year increase in AI adoption, ensuring the smooth operation of enterprise applications can be daunting without proper guidance from an expert consultancy.

NexCen is Oracle Partner and collaborates closely with businesses, helping clients effectively adopt and leverage the new AI capabilities in Oracle Fusion Applications by providing experienced guidance and specialized implementation techniques, NexCen AI ensures enterprises can integrate sophisticated AI capabilities into their existing workflows.

With a thorough grasp of Oracle Fusion’s suite of applications, NexCen helps enterprises automate routine tasks, improve decision-making processes, and personalize user experiences, resulting in greater operational efficiency and productivity.

SAP

AI in SAP encompasses various technologies and solutions designed to enhance business processes and decision-making. Key aspects include:

• Automation and Efficiency: SAP AI solutions automate routine tasks and improve operational efficiency across various business functions, including customer experience, manufacturing, and finance.
• Intelligent Enterprises: leverages AI features such as machine learning, predictive analytics, and natural language processing to help businesses evolve into intelligent enterprises.
• Business AI Suite: integrates AI capabilities into its enterprise software, enabling businesses to automate processes, gain insights from data, and enhance customer experience.
• Generative AI Innovations: embedding generative AI capabilities into its solutions, aiming to unlock productivity gains through collaborative AI agents.

Let us help you transform your SAP experience by integrating AI to drive innovation and efficiency in your business operations. Let our AI models and consulting help you make every process more efficient, every decision more data-driven, and every employee more capable with context-rich business data and embedded AI across the end-to-end SAP portfolio. Unlock value across all aspects of your organization seamlessly, works across lines of business. Make more confident, data-driven decisions that contextualize your business data to unlock its full value.

• ERP & Finance: Increase performance across a range of financial activities such as payments, expense management, financial close, invoice management, auditing, and forecasting.
• Supply Chain: Create a risk-resilient and sustainable supply chain with built-in AI that is connected and contextualized.
• Procurement: Transform procurement into a proactive, data-informed, and agile operation with AI-driven automation, recommendations, and guidance.
• HR/HCM: Cultivate a dynamic, inclusive, and future-ready workforce that is connected, data-driven, and employee-centric.
• Sales & Customer Service: Infuse AI capabilities throughout your CRM with your company's data, from sales to customer service, while ensuring data security.
• Marketing & Commerce: Implement AI-driven strategies across all your digital channels, from marketing to merchandising.

Let us help you to put AI / ML to work in your industry to manage complexity, overcome challenges, and modernize your business.

Microsoft Dynamics 365

AI integration in Microsoft Dynamics 365 enhances business processes through various features:

• AI Copilot: Automates tasks, generates insights, and empowers employees to focus on meaningful work.
• Predictive Analytics: Provides accurate predictions and a comprehensive view of cash flow dynamics using machine learning.
• Security and Privacy: Ensures that AI capabilities adhere to privacy requirements while keeping business data secure.
• Interactive Assistance: Offers AI-powered support across business functions, improving efficiency and productivity.
• Autonomous Agents: Introduces agents to enhance sales, service, finance, and supply chain operations.

These features collectively improve decision-making and operational efficiency within organizations using Microsoft Dynamics 365. Let NexCen help you transform your Microsoft Dynamics experience.